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Support+ 1 213 749 7622

Customer Service

Minimum Order
We are Wholesale vendor, which mean we have minimum quantity requirement. Our Min order Amount is $100 in total (Yes!? Mix & Match). It doesn't matter how many quantities you ordered.(No! Min order quantity)
Payment Methods
Following payment methods are available at MainElevenWholesale.com

*Credit/Debit cards
Visa, Master and Discover only.
We might verify billing address and card holder's name for fraud purpose.

*Paypal
please follow instructions. Otherwise contact us first.

*Western Union / Money Gram
please contact us.
Shipping & Handling
All orders will ship out within 48 hours after received payment. (except weekend and holiday season) We only shipped to real address (No PO box). If customer wants to change shipping address after shipped already, there are (1~2 days period possible to changing address) $20 charges to change. ** Please provide us exact shipping address, we do not refund shipping charge when customer input wrong address.
Return
If product have defects or damage during transit, you may return within 5 days from received of merchandise. Please contact us with picture, invoice number, item code and your contact number. We will contact you to process return goods.

We do not accept any return which product have been used.

Refused, unclaimed or undeliverable cargos are subject to a 15% restocking fee from total invoice amount in addition to the shipping charges for both ways.
Availability
Over the 95% of Products displayed online is available. But due to high volume and quick turnover, certain products might not in stock. Which means sold out already.
**Please do not keep in your shopping cart over 3 days.
Catalogue
We do not offer hard copy catalogue anymore. Now days, fashion goes too fast and gets a lot of new styles every week. Please check our web-site at least once a week.
Drop ship program.
We do not offer hard copy catalogue anymore. Now days, fashion goes too fast and gets a lot of new styles every week. Please check our web-site at least once a week.
Individual or Sample sale
Our Minimum order is as low as 6 pieces total (Mix&Match)
Disclaimer
Although some MainElevenWholesale.com products are similar in designer style and quality, products are not in any way connected with any designer labels. They are made by private import/manufactures under their own private labels and are not in any way represented to be products manufactured or licensed by others. By making purchase from our web-site, you acknowledge that we do not condone any misrepresentation to of our products source.